Unity ELM - Potential SSO Login Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 2026 - 22:51 UTC
Identified - Some customers are still experiencing issues and our engineers are working to resolve as quickly as possible.
Jul 15, 2026 - 21:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 2026 - 19:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 2026 - 18:43 UTC
Update - We are continuing to work with customers that are experiencing this issue and will provide updates soon.
Jul 15, 2026 - 16:30 UTC
Investigating - We are currently investigating this issue as top priority.
Jul 15, 2026 - 16:11 UTC
Uptime over the past 90 days. View historical uptime.
Onit Operational
90 days ago
99.99 % uptime
Today
BillingPoint Operational
90 days ago
99.99 % uptime
Today
ELM, CLM, Apptitude, Other (North America 1) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America 2) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America 3) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E1) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E2) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E4) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E5) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E6) Operational
90 days ago
99.98 % uptime
Today
ELM, CLM, Apptitude, Other (North America E7) Operational
90 days ago
99.98 % uptime
Today
ELM, CLM, Apptitude, Other (North America E8) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E9) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E10) Operational
90 days ago
99.99 % uptime
Today
ELM, CLM, Apptitude, Other (North America E11) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E12) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (North America E13) Operational
90 days ago
99.99 % uptime
Today
ELM, CLM, Apptitude, Other Pre-Release (North America) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (Europe) Operational
90 days ago
100.0 % uptime
Today
ELM, CLM, Apptitude, Other (Europe E2) Operational
90 days ago
99.99 % uptime
Today
Onit Support (support.onit.com) Operational
90 days ago
100.0 % uptime
Today
Reporting (North America) Operational
90 days ago
100.0 % uptime
Today
Reporting (Europe) Operational
90 days ago
99.99 % uptime
Today
Staging/UAT Environment - All Products (North America 1) Operational
90 days ago
100.0 % uptime
Today
Staging/UAT Environment - All Products (North America 2) Operational
90 days ago
100.0 % uptime
Today
Staging/UAT Environment - All Products (North America 3) Operational
90 days ago
100.0 % uptime
Today
Staging/UAT Environment - Unity Product (North America 4) Operational
90 days ago
100.0 % uptime
Today
Staging/UAT Environment - All Products (Europe) Operational
90 days ago
100.0 % uptime
Today
SecureDocs Operational
90 days ago
100.0 % uptime
Today
SecureDocs VDR (North America) Operational
90 days ago
100.0 % uptime
Today
SecureDocs VDR (Europe) Operational
90 days ago
100.0 % uptime
Today
SecureDocs SSO Operational
90 days ago
100.0 % uptime
Today
AxDraft Operational
90 days ago
99.99 % uptime
Today
Axdraft App (FE) Operational
90 days ago
99.99 % uptime
Today
Axdraft App (API) Operational
90 days ago
99.99 % uptime
Today
Axdraft CA1 - FE (Canada Central) Operational
90 days ago
100.0 % uptime
Today
Axdraft CA1 - API (Canada Central) Operational
90 days ago
99.99 % uptime
Today
Axdraft US1 - FE (North America) Operational
90 days ago
99.99 % uptime
Today
Axdraft US1 - API (North America) Operational
90 days ago
99.99 % uptime
Today
SimpleLegal Operational
90 days ago
99.99 % uptime
Today
SimpleLegal (North America) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal CounselGO (North America) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 1) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 2) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 3) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 4) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 5) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 6) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 7) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 8) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 9) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 10) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 11) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 12) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 13) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 14) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 15) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 16) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 17) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 18) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 19) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 20) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 21) Operational
90 days ago
99.98 % uptime
Today
SimpleLegal (North America 22) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 23) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 24) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 25) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 26) Operational
90 days ago
100.0 % uptime
Today
SimpleLegal (North America 27) Operational
90 days ago
100.0 % uptime
Today
Onit AI Operational
90 days ago
100.0 % uptime
Today
Author-App (North America) Operational
90 days ago
100.0 % uptime
Today
Author-App (Europe) Operational
90 days ago
100.0 % uptime
Today
ReviewAI Admin Operational
90 days ago
100.0 % uptime
Today
ReviewAI Add-in (Europe) Operational
90 days ago
100.0 % uptime
Today
ReviewAI Add-in (North America) Operational
90 days ago
100.0 % uptime
Today
BusyLamp Operational
90 days ago
99.98 % uptime
Today
BusyLamp-Legal Operational
90 days ago
100.0 % uptime
Today
BusyLamp-Legal (Europe) Operational
90 days ago
99.96 % uptime
Today
Unity Degraded Performance
90 days ago
99.99 % uptime
Today
Unity (North America 1) Degraded Performance
90 days ago
100.0 % uptime
Today
Unity (North America 2) Degraded Performance
90 days ago
100.0 % uptime
Today
Unity (North America 3) Degraded Performance
90 days ago
99.98 % uptime
Today
Unity (North America 4) Degraded Performance
90 days ago
100.0 % uptime
Today
Unity (North America 5) Degraded Performance
90 days ago
99.97 % uptime
Today
Unity (North America 6) Degraded Performance
90 days ago
99.97 % uptime
Today
Unity (North America 7) Degraded Performance
90 days ago
100.0 % uptime
Today
Unity (North America 8) Degraded Performance
90 days ago
99.98 % uptime
Today
Unity (North America 9) Degraded Performance
90 days ago
99.97 % uptime
Today
Unity (North America 10) Degraded Performance
90 days ago
99.98 % uptime
Today
Unity (North America 11) Degraded Performance
90 days ago
99.98 % uptime
Today
Unity (North America 12) Degraded Performance
90 days ago
99.98 % uptime
Today
LegalFiles Operational
90 days ago
99.99 % uptime
Today
LegalFiles (North America E1) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E2) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E3) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E4) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E5) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E6) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E7) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E8) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E9) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E10) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E11) Operational
90 days ago
99.99 % uptime
Today
LegalFiles (North America E12) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E13) Operational
90 days ago
99.99 % uptime
Today
LegalFiles (North America E14) Operational
90 days ago
100.0 % uptime
Today
LegalFiles (North America E15) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Unity (North America 5) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:33 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 14:23 UTC
Unity (North America 11) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:39 UTC
Unity (North America 10) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:36 UTC
Unity (North America 9) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:36 UTC
Unity (North America 8) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:37 UTC
Unity (North America 5) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:35 UTC
Unity (North America 12) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:39 UTC
Unity (North America 6) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:36 UTC
Unity (North America 3) Experiencing Issue
Resolved - The issue with our Unity service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 15, 14:05 UTC
Investigating - We're currently investigating a potential issue with our Unity service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 15, 13:39 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
Scheduled Maintenance – Unity ELM Production Environment
Completed - The scheduled maintenance has been completed.
Jul 12, 04:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:00 UTC
Scheduled - We will be performing system maintenance starting Saturday, June 20th, at 11:00 PM CDT (Sunday, June 21st, at 4:00 AM UTC). The maintenance will take approximately 2 hours to complete. During this window, the Unity ELM Production environment may be intermittently unavailable, but all other systems will remain online and usable.
Jul 10, 20:21 UTC
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026
Onit System Maintenance in Production
Completed - The scheduled maintenance has been completed.
Jul 5, 04:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:30 UTC
Scheduled - We will be performing system maintenance on Jul 5th from 3:30 AM UTC to 5:30 AM UTC. During this maintenance window, Onit apps and solutions in the Production environment will be unavailable during this time.
Jul 3, 09:50 UTC
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
LegalFiles (North America E13) Experiencing Issue
Resolved - The issue with our LegalFiles service has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Jul 2, 13:11 UTC
Investigating - We're currently investigating a potential issue with our LegalFiles service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Jul 2, 13:08 UTC
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