ELM, CLM, Apptitude, Other (North America E9) Experiencing Issues

Incident Report for Onit

Resolved

The issue with our Onit solution has been resolved. If you're still experiencing any problems, please don't hesitate to contact our support team.
Posted Nov 18, 2025 - 15:23 UTC

Identified

We are currently experiencing service impact due to a Cloudflare network disruption affecting multiple providers and customers globally.
Our systems are operational, but traffic routed through Cloudflare may be degraded or intermittently unavailable.
We are actively monitoring the situation and will provide an update within the next few minutes.
Thank you for your patience.
Posted Nov 18, 2025 - 13:15 UTC

Investigating

We're currently investigating a potential issue with our Onit service. Our team is actively working on it, and we'll share an update shortly. We apologize for any inconvenience this may cause.
Posted Nov 18, 2025 - 11:38 UTC
This incident affected: Onit (ELM, CLM, Apptitude, Other (North America E9)).